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CONNECT WITH THE CENTRAL LEASE ADMINISTRATION TEAM 

Welcome to the Fresenius Central Lease Administration website where you will find information you may need relating to our Lease Administration team. For ease of reference, any time you send an email regarding this location, please be sure to include the full site address and if possible, the Fresenius six-digit location number. This will help us identify the location and assist in a timelier fashion. Please use the following sections to determine the correct contacts for your lease-related requests.

Landlord/Payee: New Ownership, Ownership Change, Address and Contact Adjustments 

ACH Payment Information: Set-Up/Update

Operating Expenses: New Escrow and Escrow Updates 

Common Area Maintenance/Year-End Reconciliations 

Utility Payment Requests

Real Estate Tax

Commencement Date Certificate Requests

First Rental Payment

Estoppel Certificate Requests

SNDA Requests

Certificates of Insurance Requests

Landlord/Payee: New Ownership, Ownership Change, Address and Contact Adjustments 

Fresenius requires written notice of change in ownership for any Lease.  This can be emailed to Central Lease Administration, at leaseadmin@freseniusmedicalcare.com.

  • Vendor Set Up Package (Document Required)
  • Assignment of Lease, Grant Deed, Deed of Trust, fully executed by both prior and new owner.

Once we receive legal notice, as well as a copy of all the documents that evidence a transfer of interest(s) from the previous owner to the new owner, we will process your request.

ACH Payment Information

Payments from the Fresenius Central Lease Administration team can be made via ACH to ensure payment is processed timely and efficiently. Fresenius requires the following information to set up a vendor for ACH payments, or make an update to an existing ACH vendor account:

All above documents should be submitted to your assigned Lease Analyst or the Central Lease Administration email at leaseadmin@freseniusmedicalcare.com. A member from our Central Lease Administration team will reach out directly to confirm the last 4 digits of the account number. 

Operating Expenses: New Escrow and Escrow Updates

Recurring Operational Expense Payments (Escrows) – Requests to update the monthly operational expense amount can be submitted through our online form. Please include the following:

  • Invoice from Landlord to Tenant
  • Supporting Documentation that may include the following:  
  • Breakdown of Expenses related to CAM

Please submit all requests through our online form linked here: https://submit.jotform.com/241994917679075

Non-reimbursement request inquiries can be sent via email to lease.audit@fmc-na.com.

Common Area Maintenance/Year-End Reconciliations

Year-end Reconciliations - Reviews of total operating expenses reimbursable per the lease compared to the budgeted amount should be submitted through our online form linked here: https://submit.jotform.com/241994917679075

Please include the following:

  • Invoice from Landlord to Tenant
  • Supporting documentation
    • Breakdown of Expenses related to CAM
    • Calculation of Operational Expenses
    • Real Estate Tax Bill
    • Insurance Bill
    • R&M and/or Utility Bill(s) 

Non-reimbursement request inquiries can be sent via email to lease.audit@fmc-na.com.

Payment will be remitted within the terms of the lease. Traditionally within 30 days of submission and review.

  • Remittance information is sent via email with each payment.  If you're not currently receiving your remittance information, please contact lease analyst
  • If a balance is due to FMC, based on the terms of the lease a credit can be taken against the account, a check can be sent, or payment can be made by wire. 
    • Checks can be addressed to the below:

Fresenius Medical Care
Attn: Lease Audit Team
920 Winter Street
Waltham, MA 02451-1547

  • Wire information available upon request

Utility Payment Requests

Fresenius utilizes a 3rd party utility management company, Cass Information Systems, for payment processing of utility expenses.

For utility reimbursement, please email your invoices direct to mailroom-col@cassinfo.com for payment or the mailing address listed below. Please be sure to include the facility (# _______), full street address. city, and state.

  • PO Box 182460 Columbus, OH 43218-2460

Real Estate Tax

The Real Estate Tax Team is available to assist with specific questions regarding real estate property taxes and assessment values. For Real Estate or property tax questions, please email RealEstateTaxes@Freseniusmedicalcare.com and a member of the Real Estate Tax Team will contact you as soon as possible. We can also help answer any questions you may have regarding real estate tax appeals. Any correspondence you may receive from your local taxing authority or jurisdiction regarding assessment values, or tax bills Fresenius should pay directly to the local authority may be sent to RealEstateTaxes@Freseniusmedicalcare.com.  You may also receive requests from this email address if your assistance or signature is needed for an active appeal.

Please note that if you have made a tax payment and are seeking reimbursement, you may submit your request via our online form linked here: https://submit.jotform.com/241994917679075 for prompt processing.

Commencement Date Certificate Requests

Each Fresenius location will need to comply with the terms of your Lease regarding preparation and submission of the Commencement Date Certificate.  If you would like to connect with Fresenius regarding the status and completion of the Commencement Date Certificate, please reach out to our Central Lease Administration team at leaseadmin@freseniusmedicalcare.com and include the facility (# _______), full street address. city, and state. Please include your contact information and any additional information pertaining to the requested Commencement Date Certificate.

Commencement Date Certificates are completed once delivery date confirmation is obtained. You will either receive notification that the Commencement Date Certificate is ready for signature from the Lease Analyst assigned to managing your location or via DocuSign. Once Fresenius receives the signed Commencement Date Certificate, we will fully execute on our side. A final fully executed copy will be provided to you via email by the Lease Analyst assigned to managing your location. 

First Rental Payment

Fresenius can commence the first rental payment once a fully executed Commencement Date Certificate is completed (in applicable situations) and a new vendor set-up has been completed by the Central Lease Administration team.  Please see Landlord New Ownership section. 

Estoppel Certificate Requests

Send your request to the Estoppel Inbox Address and email your request, which request should include the Facility (#______), City, State to estoppel.certificates@fmc-na.com.  Include your contact information and any additional information pertaining to the requested Estoppel that we would need to fully process. You may also inquire on the status of your Estoppel request by e-mail at estoppel.certificates@fmc-na.com.

Your Estoppel request will be processed within the time period identified in your Lease.  We prioritize Estoppel processing based on the turnaround time required by the Lease and our workload.  Once completed you will receive an email from DocuSign notifying you of the completed Estoppel. You will be able to access and download the completed Estoppel from the DocuSign website.

SNDA Requests – Completed by Estoppel Team

Send your request to the Estoppel Inbox Address and email your request, which request should include the facility (# _______), City, State, to estoppel.certificates@fmc-na.com. Include your contact information (including the address for the completed SNDA to be sent) and any additional information pertaining to the requested SNDA that we would need to fully process. One executed original SNDA will be sent via UPS to the address you have provided, unless a FedEx label is included with your request.

To assist with processing, you may include a blank Estoppel and SNDA form to review and complete with your request.

Certificates of Insurance

Fresenius utilizes a 3rd party company, Marsh, to manage all Certificate of Insurance (COI) requests

For all COI requests, please email direct to Healthcare.AccountsCSS@marsh.com. Please be sure to include the facility (# _______), full street address. city, and state.

If you no longer need this COI or the contact email for this Certificate needs to be updated please respond to USOperations.email@marsh.com with the attached Certificate confirming no longer needed status or the new email address and we will update the Certificate of Insurance record in our system accordingly.